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Located at 409 East Broad Street between N Lower Street and Edge Street
Located at 409 East Broad Street between N Lower Street and Edge Street
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Home » Our COVID-19 Response

Our COVID-19 Response

With the arrival of novel coronavirus (COVID-19), we have been closely following the guidelines from the CDC to continue safely caring for our patients. New information is available daily, and we will keep you updated as the situation changes. The health and safety of our patients, our staff, and our community is always our top priority.

Office Hours

We are currently seeing all patients by appointment only, according to our normal office hours. This applies to all patients who need to visit our practice regardless of appointment type.

Keeping You and Our Team Safe

Effective 6/1/21, our doors will now be unlocked during normal hours of operation. Curbside pickup will continue to be offered to patients upon request. Please continue to call us to schedule an appointment for an eye exam, if you intend to make a purchase, or when you arrive at our office for curbside pickup, to order more contact lenses, or with any further questions.

We will meet you at the door for your appointment, taking your temperature and asking you a couple wellness questions.

We ask that you come alone to your exam, unless you are a parent accompanying your child to his/her exam, or you need a caregiver to help you.

We will continue to require patients and all individuals who enter our practice to wear a face covering while you are in our office. Please bring your own mask or scarf, or we will provide a disposable mask upon arrival.

Along with proper social distancing, we will also follow rigorous cleaning procedures for our equipment and our staff will continue practicing proper hygiene and hand washing.

Scheduled Appointments

We will continue prioritizing essential and emergent appointments, but we are also available for other patient care. If you would like to schedule an appointment, please feel free to call us.

For patients with a scheduled appointment, please plan on coming as long as you are free of fever or any other “flu-like” symptoms.  If you have any questions or concerns, please feel free to call us.

Emergency Care

If you believe you have an eye care emergency, call us immediately and we will get you in. An emergency situation would be considered vision loss, eye trauma or severe or recurring headaches.

Glasses

For your convenience and safety, we will continue to offer scheduled curbside pick-up service for glasses. Patients who are scheduled for an appointment will also be able to purchase glasses in the office.

We are also scheduling appointments with our optical specialist. Please call us to schedule an appointment for purchases, repairs, and adjustments.

All frames tried on will be kept aside for disinfection after each patient.

Contact Lenses

We urge our patients to contact us if they have less than a 90-day supply of contact lenses. Contact lenses may be re-ordered online or via phone.  We will continue to ship contact lens orders to patients at no charge.

We remain committed to our patients, our staff, and the community. We appreciate your patience as we work through these unprecedented times. We will do our best to reduce your wait as we minimize the number of patients in our office. Please contact us with any questions or concerns.